Common Questions

Why travel with Quebratour?
Qubratour is a particularly trademark marked for young people (but not only), Qubratour is fully licensed to work as a travel agency and therefore fulfills all legal requirements to offer you all security and professionalism guarantees. Our team, in addition to experienced, works exhaustively to offer you a successful trip. At QueBratour we work to offer the best possible service and a journey full of happiness and joy. We offer our customers (who easily become our friends) a good price because we do not just want to offer, we want to invite you to join us, and with us live unforgettable moments.

Can the trips of QueBratour just participate students?
All people are welcome to participate in our travels. They can participate in our travels all your friends, family, colleagues (...). Our team has extensive experience with all kinds of travelers, being prepared to offer you a multilingual service generally Portuguese, Spanish or English.

Can I split my payment for the trip in two parts or do I have to pay all the money?
You should always contact us to know the payment terms, this information is also available in our terms and conditions.
If I want to take a trip with my friends and I need some help, can you get in touch with you?
Of course, you are very welcome, so you should contact us at any time. We will help you get seen, arrange accommodation, offering the best and most economical way to get to your destination, giving practical advice from our own experience, etc.

What should I do if I can not participate in a trip already paid? Can anyone replace me?
Yes, your friend could join, if there are no special requirements for the trip (for example, change the plane ticket, which will cost extra for you / your friend). At any time, contact us via e-mail: In addition, please read the terms and conditions carefully on cancellation / travel changes.

Can prices change?
Constant prices on this site were calculated on the basis of tariffs and currency exchange in force to date. Any exchange or fuel changes or fuel costs, port fees, airport, fuel, as well as cost of transport of any nature, may be adjusted.
I have a reservation made can I cancel the same? What cancellation costs?
All the dropouts are subject to penalties, according to the agency's general conditions. In the case of exclusive Qubratour products we have the following penalties:

  • Between 45 and 30 days, 15% (fifteen)
  • Between 29 and 10 days, 25% (twenty-five)
  • Between 9 and 4 days, 50% (Cinque NTA)
  • 3 days or less, 100% (CEM)

These conditions may vary according to the stipulated by the operator. It should always be reconfirmed with the Agency or requesting clarification. Please note that there are non-refundable rates that do not allow cancellations.

What are the rules for transporting liquids?
It is only allowed to carry small amounts of liquids in your hand luggage. These liquids should be in individual packaging with the maximum capacity of 100ml each. These packages must be placed in a transparent plastic bag, with hermetic closure, with the maximum capacity of one liter per passenger.

What are the rules at the airport right now?
In order to facilitate the detection of liquids should:

  • Present all fluids transported at the time of safety and x-ray control, for verification.
  • Unpare the coat and / or above all. These will be targeted separately checks while you go through X-ray.
  • Remove portable computers and other electrical devices from your hand luggage. These will be targeted separately checks while you go through X-ray.

There are liquids:

  • Water and other beverages, soups and syrups
  • Creams, lotions and oils
  • Perfumes
  • Sprays
  • Gel, including hair gel and shower
  • contents of pressure packaging, including shaving foam, other foams and deodorants
  • Folders, including toothpaste
  • Mixtures of solid liquids
  • Masks
  • Any other similar consistency substances

What documentation do I need to travel?
Lessors when they are not accompanied by the parents, or their representatives, they should submit authorization from them or the absent, authorization that is lacking noticing recognition, mentioning the name and number of the respective identification document for the minor during the trip. The person who travels shall obtain the necessary documentation to carry out the trip, including the valid passport with the minimum of 6 months of validity after the date of the visit of the last country of the itinerary, their visas when necessary and comply with the health formalities in force countries to visit. Citizens of other countries should ensure their respective consulates or embassies of the visa need.

I'm going to travel accompanied by a minor. What should I do?
National legislation, more precisely Article 23 of DL 138/2006, of 26 July, stipulates that minors nationals, when not accompanied by those who exercise parental power, can only leave national territory exhibiting authorization for that purpose . In both cases, this authorization shall contain in a written document, dated and with the signing of those who exercise legally certified paternal power, further conferring powers of follow-up by third parties duly identified.

In compliance with Law No. 144/2015 we informed that for the resolution of consumer conflicts should be contacted the Arbitral Tourism Committee of Portugal

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Em cumprimento da lei nº 144/2015 informamos que para a resolução de conflitos de consumo deve ser contactada a comissão arbitral do Turismo de Portugal

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