Privacy Policy

Use, confidentiality, security and protection of personal dukes
Pestoal data.

A QueBratour Travel and Tourism, Lda, Headquarters on Rua Visconde da Luz, 56 - 3000-414 Coimbra, NIPC 513 856 358, RNAVT № 6671, maintains a database with the registration of its clients, being collected and processed automatically. A user-friendly data collection can be carried out via the Internet (at the site, telephone or through printed and will be processed, in accordance with the National Dukes of Portugal Protection Commission. All data collection will operate according to the strictest security rules and no external entity to the company has access or powder consult these daduses.
All employees are covered by a duty of secrecy and confidentiality relating to the Devoids, with a Davidation informed of the importance of compliance with this legal duty of secrecy being required to require corresponding responsibility.
In no situation will be requested information or political information, partisan membership or syndicate, religious faith, private life and racial or ethnic origin, as well as healthy data and sexual life, including genetic data.
The treatment of personal dukes is carried out no strict compliance with the protection legislation of personal dukes all under the provisions of the European Directives 95/46 and 2002/58, in Law No. 67/98 of 26 October and / or any legislation Regulate, add or replace the "Personal Duus Protection Regulation" (hereinafter referred to as RPDP).
Any personal dodges that users can reveal to the company, will be understood as obtained, treated and transmitted under ostrito compliance with RPDP.
One agency declares and executing and continuing in technical and organizational safety measures necessary to ensure a safety of the duks of personal nature, to avoid their amendment, loss, treatment and / or unauthorized access, tendon against the current state of the Technology, nature of stored dukes and the risks to which they are exposed.
All duks collected through the site are fully confidential and are intended for customer management and services as well as for company marketing actions.

Pestal Data Trange:
Personal data obese through our, telephone, email or by importing are incorporated into computer application. Access to the information on the archives by employees is only possible with an insertion of access codes by getting the documented registration. A change to dukes exists in the files is possible by getting a registration of the data and user code responsible for changing.
Pestoal data are treated with the degree of protection Legation to avoid safety of them and avoid their change, loss, treatment or unauthorized access, tendon against the state of technology, being the user conscious and accepting that as security measures Internet are not impregnable. Our company is endowed with technical peripheral control infrastructures, named by network firewalls, private circuits and VPN represents security requirements. Computer servers are housed in a datacenter operator which performs hum digital information protection of housed servers. The service encompasses the backup of files, a conservation according to a defined policy and restore a request.
For customer safety, we use the SSL Security Certificate - Secure Socket Layer who is used to improve hospitalization security: this technology incretes and data transmitted with clips to the HTTPS protocol. The SSL guarantees the site visitors that the data provided will not be intercepted fraudulently. For safety reasons applicable to certain countries, data reservations are required for data reference to data such as name, passport number, sex, age, nationality. This information contained in the reserve may be consulted by the alfandagarian authorities of the country of origin or destination.

The Qubratour Travel and Tourism, Lda, Headquarters on Rua Visconde da Luz, 56 - 3000-414 Coimbra, NIPC 513 856 358, RNAVT № 6671, accessing any personal data, compromises:
Custodiating them through safety measures, legally required, technical and organizational nature, which guarantee their safety, thus avoiding their change, loss, treatment or unauthorized access, in accordance with the state of technology at all times, nature of the data and the possible risks to which they are exposed;
Use or apply the data exclusively with the duly planned purposes;
Make sure that data is handled solely by workers whose intervention is necessary for the service being required for the duty of secrecy and confidentiality. Existing the possibility of information being revealed to third parties, these must be required to save the proper confidentiality in accordance with this document.

Cookies Policy:
Our website uses cookies to improve your browsing experience and for marketing purposes. This document explains what they are and what they serve.

What are cookies?
"Cookies" are small text files that are stored on your computer or on your mobile device through the Internet browser (browser), retaining only information related to your preferences, not including, as such, your personal data. Cookies placement will help the website recognize your device the next time you visit.
Cookies used do not collect information that can identify it. Cookies collect generic information, such as how it arrives and uses the country's website or zone through which accesses the website.
Cookies retain information related to your preferences. At any time you can, through your Internet browser (browser), decide to be notified about receiving cookies, as well as blocking your entry into your system.
However, refusal to use cookies on the website results in the impossibility of accessing it.

What are cookies for?
Cookies serve to help determine the utility, interest and number of uses of the (agency) website, allowing faster and more efficient navigation, as well, analyze traffic with the goal of improving our service.
Cookies settings can be changed in your browser preferences.
For other Internet browsers (browsers), please search for the "Help" menu of the browser (browser) or contact the browser vendor (browser).
We guarantee the data holder the exercise of the rights of access, rectification, cancellation or opposition legally intended. If the data holder wishes to exercise the rights of access, rectification, cancellation or opposition that RPDP grants them, should refer through our contacts.

In compliance with Law No. 144/2015 we informed that for the resolution of consumer conflicts should be contacted the Arbitral Tourism Committee of Portugal

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Em cumprimento da lei nº 144/2015 informamos que para a resolução de conflitos de consumo deve ser contactada a comissão arbitral do Turismo de Portugal

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